Stephanie Cordray speaks up
- Posted by Laurie Ashton on June 2nd, 2006 filed in Uncategorized
On this site. Where she says:
The owner’s site was suspended because of:
-Past due for the month of May. Hosting expired on May 11, 2006.
-Refusal to pay bandwidth overages.
-Refusal to discuss TOS and AUP violations.
-Threat from her of taking legal action (before the site was suspended)which only slowed the whole process and sending in her lawyer friend to pretend to be acting in an official capacity without actually doing anything but bully… which is what our lawyer said when she looked at all the communications.
- A possible criminal investigation due to a hacking attempt using her password and username in an attempt to gain shell access… before sending in her lawyer friend. They knew what they were after, they just didn’t get it. I’d love to be in Oregon when the authorities question the perpetrator.
They look like plausible reasons on the surface until they’re compared with JamesC’s post. JamesC is, for the record, Stephanie’s husband and co-owner with Stephanie of JCHosting, the hosting company that pulled the plug on AbsoluteWrite. In his post, JamesC mentions, well, a lot of things, but finally gets around to saying
I really had issues with the doubling of the allotted bandwidth but Stephanie said it is the least she could do for the community.
<massive snippage>
even though the site used way over its limit on bandwidth the first month was around 20 gigs which Stephanie asked me not to bill for (she thought it was due to all of the FTP transfer). The second month it used 27 Gigs over which at our normal rate should have been charged off at $3 a gig, once again Stephanie stepped up and asked me to only charge our bulk rate which is normally paid in advance at $1 per gig ( I personally was not real happy about this but hey Stephanie insisted).
This just grew and grew till the site would use between 55 and 60 gigs a month over what was agreed on CPU, and Ram usage for this site alone was more then 5 resellers on another server were using, all the while Stephanie insisting on charging the cut rate for the overage fees
<more massive snippage>
let s talk about the email issue with Ms. Bauer. The lady filed a complaint with us in writing; we needed to react in good faith to what we deemed as a possible legal issue for OUR business all that was asked was the email address be removed from the post. Seeing how Ms. Bauer was complaining about receiving spam and hate mail from AW members that commented on that post. At this time I was not sure if the abuse was true but removing the email address was not to much to ask I thought.
<snipped out a lot of random disjointed ramblings>
You may take whatever actions you deem necessary; you have violated more then one terms under our agreement which allows us to terminate the service. The threat of legal action just justifies our reasons for terminating the service. You have refused to abide by the agreement set forth before the service was activated.
If it is needed we will contact the person who originally started the account and let them handle the matter, there has been no agreement set forth by us to even allow the service be transferred which is also one of our terms.
<more snippage>
Your site is now suspended, if you can show proof of a federal law we are breaking we will be happy to send this on to our lawyer. Until this matter is settled we will accept no further payments by you as this agreement is now terminated.
So, uh, according to JamesC, it’s violating terms of service that caused the site to be shut down, possibly from threatening legal action. Or maybe the Barbara Bauer email addy not being removed from the forum. Or… Something like that, at any rate.
How many logic problems and contradictions can you find in those two statements? Remember, Stephanie and James are husband and wife as well as business partners in a company they both own and operate.
Yikes.
I do find it interesting that Stephanie doesn’t post her side of the story on her own site.
What a nightmare.

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June 5th, 2006 at 5:32 am
[...] Last week Absolute Write, a prominent writing community, was attacked by its own webhost, JC Hosting because…well no one is quite sure because the webhost's story changes from day to day. But the community's owner and administrator, Jenna Glatzer, believes it was because a scammer complained to them about the fact that they were warning other writers against her company. In any event, the fallout resulted in a Google bombing the likes of which I don't think the internet has seen in awhile. Typing in the scammer's name, Barbara Bauer, now brings up this website as number two on Google. For the latest happenings in this drama visit AWUpdates. [...]